Frequently Asked Questions About Half Price Laundromat
Laundromat FAQ
How long have you been in business?
We opened our doors in the spring of 2018.
Where are you located?
We have three locations:
13205 Osborne St., Arleta, CA 91331
15033 Roscoe Blvd., Panorama City, CA. 91402
20021 Roscoe Blvd., Winnetka, CA 91306
How is parking?
All three locations have ample parking in front and back parking lots.
When is last load?
8:30 p.m. at Panorama City and Winnetka.
8:00 p.m. at Arleta.
What are the payment options?
We accept all major credit cards as well as debit and EBT cards. Winnetka accepts coins as well.
How hot are your dryers?
They go up to 176 degrees Fahrenheit.
Do you do dry cleaning?
Yes — we offer dry cleaning for orders of 10 items or more. This minimum allows us to maintain quality control, proper sorting, and efficient processing for dry-cleaned garments.
Why is there a minimum for dry cleaning?
Dry cleaning involves specialized equipment, solvents, and careful batching. To ensure consistent quality and fair pricing, we require a minimum of 10 items per dry-cleaning order.
Wash & Fold FAQ
What is Wash & Fold?
Wash & Fold, also known as Fluff & Fold, is a service we provide to do your laundry for you. All you need to do is drop off your dirty laundry and we will wash, dry, and fold your clothing. Our team is made up of laundry professionals that know exactly how to care for your laundry.
When can I drop off my laundry?
You can drop off your laundry to one of our friendly attendants at any of our three locations from 6:00 a.m. to 9:00 p.m., 7 days a week. All you need to do is place your clothing in bags and our attendants will take care of the rest.
How long does it take to get my clothes back?
Our standard turnaround time is 24 hours. We also offer same day service for customers on the go. Drop it off in the morning, wear it tonight!
Do I need to bring soap?
Unless you want us to use a specific soap for allergy reasons or preferences, we provide the detergent. And we use just the right amount for every load in order for your clothing to come out fresh. We also add fabric softener and dryer sheets to you loads unless you otherwise specify. We understand that some of our customers have chemical sensitives. That is why we handle your laundry just the way you tell us to. At Half Price Laundry we do your laundry, your way.
Will you sort my laundry?
Yes. We sort your clothing before washing them. If you have specific care instructions, be sure to let us know.
Do you accept oversized loads?
Yes. We clean oversized comforters, rugs, sheets, pillows, and other large items. Our top of the line washers and dryers will take care of all of your washing needs.
What happens if my clothes are damaged?
If an item is damaged as a direct result of our processing, our liability is limited to the fair market value of the item at the time of service. We are not responsible for damage caused by normal wear, pre-existing conditions, manufacturer defects, or items not suitable for standard laundering or dry cleaning.
What happens if my clothes are lost?
If an item is lost due to our processing, we will reimburse the fair market value of the item, based on its age, condition, and normal wear.
We are not responsible for loss resulting from pre-existing conditions, items not labeled or bagged properly, or items left unattended or unclaimed.
Pickup & Delivery FAQ
Do you serve my area?
With three locations, we are able to service the entire San Fernando Valley including Sherman Oaks, Sun Valley, Mission Hills, Encino, Van Nuys, North Hollywood, Sunland, Valley Village, Sylmar, San Fernando, Arleta, Pacoima, Panorama City, Studio City North Hills, Winnetka, Canoga Park, Chatsworth, Granada Hills, and many other areas of Los Angeles including Malibu.

Do I call each time I need laundry service?
Absolutely not! With our new software system, you can set up a recurring time for weekly pickup once and never have to worry about booking again. Set it and forget it!
Do I have to be home when you pick up or deliver my clothes?
Nope! Just leave your bags on your porch and we'll take care of the rest.
When do I get charged?
Your credit card is charged when your order is complete.
How much does an average order cost?
An average load of laundry (clothing) for one person is about 10 pounds. Our lowest cost for recurring service is $2.09 per pound. That comes out to $20.90.
What if I want to cancel a pickup?
You can cancel before your pickup without penalty. Just go online and cancel or call us and we will cancel for you. However, if we arrive at your location to pickup and you have not cancelled, we charge a $20 missed pickup fee.